Frequently Asked Questions

RJ Lleno

— 3 min read
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AMPLIQS Knowledge Hub

Frequently Asked Questions

"Do more, and reach the full potential."

Everything you need to know about our fully managed, no-browsing VA staffing service, our 7 canonical Philippine talent roles, pricing, guarantees, and onboarding timeline.

How AMPLIQS Works

01 How is AMPLIQS different from Upwork, Fiverr, or self-service VA sites? ›

AMPLIQS operates on a fully managed, no-browsing model. Instead of forcing busy executives to sift through hundreds of unvetted profiles, post jobs, or review random proposals:

  • No browsing or bidding: You submit a 2-minute intake brief outlining your needs.
  • Rigorous screening: We screen, run skills assessments, evaluate English standards, and check references against deep Philippine talent pools.
  • Curated Shortlists: You interview a shortlist of 2–4 masked candidates genuinely worth your time.
  • Dedicated Support: Every placement includes an Account Manager, SOP assistance, and named backup coverage.
Guaranteed Outcome: Zero upfront charges until you interview and approve your candidate.
02 What is the onboarding timeline from brief submission to Day 1? ›

You can track your entire request transparently on our 8-Stage Client Portal Timeline:

Stage 1: Brief Review (Within 4 Hours) Anne Quinones reviews your brief to confirm scope alignment.
Stage 2: Sourcing & Screening (Days 1–4) Screening against candidate bench, English standards checks, and skills evaluation.
Stage 3: Candidate Shortlist & Interviews (Days 4–5) Review masked profiles (scores, audio bios) and book 30-minute interviews.
Stage 4: Selection & Live Start (Day 7) NDA signed, tool credentials configured, and Day 1 kickoff.

Roles & Staffing

03 What are the 7 canonical roles AMPLIQS recruits for? ›

To guarantee quick candidate replacement and deep bench strength, AMPLIQS focuses recruiting strictly on 7 core functional roles:

1. CEO VA — All-Around Inbox, calendar management, travel booking, meeting prep, light bookkeeping.
2. Admin / AP-AR Accounting Invoicing, bill entry, payment collections, bank reconciliations, month-end support.
3. Social Media Management Content scheduling, community engagement, caption writing, basic channel reporting.
4. Content & Post-Production Short-form video editing (Reels/TikTok/Shorts), podcast editing, thumbnails, repurposing.
5. Operations Management Standard Operating Procedures (SOPs), CRM upkeep, fulfillment coordination, dashboards.
6. Lead Generation List building, prospect scraping, cold email outreach sequences, appointment setting.
7. Marketing Execution Email newsletter campaigns, landing page maintenance, ad asset management, content calendar tracking.
04 How do timezone overlaps work with Philippines-based Virtual Assistants? ›

During your intake brief, you specify your required timezone overlap (e.g., minimum 4 hours overlap vs. full working day overlap).

Our Philippine talent team is accustomed to working flexible, night, or shift-adjusted schedules across US Eastern/Pacific, UK/European, and Australian business hours.

Pricing & Contracts

05 What are the pricing tiers and plans available? ›

AMPLIQS provides transparent, predictable monthly pricing with no hourly tracking disputes or hidden setup fees. Regional pricing automatically adapts to your location (USD, GBP, AUD, EUR):

Starter PT
$1,290 / mo

30 hours/week · 1 dedicated assistant, bench cover & account manager support.

Senior FT · Most Popular
$2,290 / mo

40 hours/week · Full-time senior assistant, priority shortlist & quarterly reviews.

Team
$4,300 / mo

Hours by scope · 2+ assistants across mixed roles, shared SOP library & dedicated AM.

Security & Guarantees

06 How does AMPLIQS protect my data, credentials, and business confidentiality? ›

Security and client peace of mind are built directly into our legal and operational architecture:

  • Mutual NDA Prior to Day 1: Both AMPLIQS and your chosen assistant sign comprehensive Non-Disclosure Agreements before gaining access to your business tools.
  • Masked Candidate Profiles: Personal Identifiable Information (PII) stays masked on shortlists during recruitment to ensure objective selection and complete compliance.
  • Secure Password Managers: We mandate password managers (1Password, LastPass) so credentials are never shared in plaintext.
07 What happens if my VA goes on leave or if a placement doesn't work out? ›
1. Free Replacement Guarantee If a VA isn't meeting expectations, notify your Account Manager and we will re-recruit and replace them swiftly at zero additional charge.
2. Named Backup Coverage Every active seat is assigned a named bench backup who maintains familiarity with your primary SOPs to ensure continuous operations during planned leaves or emergencies.

Still have questions before hiring?

Tell us what support you need today. Our team responds to every brief within 4 business hours.

✓ Replacement Guarantee ✓ Signed Mutual NDA ✓ No Upfront Fee

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